Activate your Insurance Payment Card and finally say goodbye to paying out-of-pocket
Are you ready to experience the future of health expense management? As your insurance takes the lead and covers your expenses upfront, you can start enjoying financial peace of mind like never before.
With this payment card, you'll no longer have to bear the burden of paying for health and medical bills upfront. Your insurance will take the lead covering your expenses in advance.
Smooth submission
Paying for expenses is just the beginning of the convenience. You can easily attach invoices and other relevant documents to the payment, streamlining the submission process.
Global acceptance
Whether you're at home or traveling abroad, our payment card is accepted at medical and health facilities worldwide. Enjoy unmatched payment convenience wherever you go.
Set up your card within hi.health and receive your card within a few days.
Pay with your card
Use your card at medical and health related facilities and merchants, such as pharmacies, the doctor's office, etc.
Submit all documents
Make sure to submit all relevant documents for your claim assessment.
Receive cost share info
Once your claim has been assessed we will let you know how much of the expense you need to cover personally.
Support
FAQs
Everything you need to know about the payment card and how it works. Can’t find the answer you’re looking for? Please contact our Customer Support Team.
How does the hi.health insurance payment card work?
hi.health’s insurance payment cards can be used for in-store payments, contactless transactions and have a chip and PIN. The card can also be used to make online purchases. In general the cards will be accepted at medical and health-related facilities and merchants. The specific setup depends on the individual insurance set up.Card holders snap a picture of each invoice and the system automatically categorises expenses based on the merchant’s category, and by that eliminates the need to manually enter information.
Who transfers money on the hi.health card?
Each hi.health account using the card is connected to the individual's insurance. The insurance ensures a steady flow of funds, so expenses can be covered at all times. Limitations and spending limits will be communicated individually by your insurance.
Can the hi.health payment card be used everywhere?
No, the card will be limited to being used at your insurance policy-related facilities and merchants (e.g. pharmacies, doctor offices accepting card payments, etc.). The exact configuration will depend heavily on your insurance and the respective policy.
Do I still need to request reimbursement?
No, since the insurance covers your expense upfront, a reimbursement request is being made redundant. However, you will still need to provide an invoice and other relevant documents (e.g. prescription) for your claim assessment. Depending on your policy a cost share might apply and will be deducted from your personal payment card which you provide hi.health with during ordering your card.
